What a care plan actually does
A website isn't finished the day it goes live. It needs to be kept online, kept up to date and kept safe. A care plan is the monthly arrangement that covers that work, so you don't have to think about it.
What is a care plan?
It's a monthly plan that starts once your website is live. We offer two: Essential at €39 a month and Plus at €79 a month, both + VAT.
Care plans are billed monthly, from the month your site goes live.
Why a website needs looking after
A website runs on software, and software needs regular updates, some of which fix security problems. The hosting has to stay paid for and switched on. The domain has to be renewed, or the address can stop working. A site that's left alone for a long time can slowly stop working properly, often without anyone noticing until a customer mentions it.
A care plan puts all of that in one place, with one monthly price, so it doesn't depend on you remembering.
What Essential covers
The Essential plan is "Hosting, your domain, security, updates and backups, all looked after." In plain English:
- Hosting. The computer that keeps your website online so people can visit it.
- Your domain. Your web address. It's included in the plan, so the renewal is looked after.
- Security. We do our best to keep your site protected.
- Updates. The software behind a website needs regular updates to keep working properly. We take care of them.
- Backups. Spare copies of your site, so that if something goes wrong there's something to restore from.
What Plus adds
The Plus plan is everything in Essential, plus up to an hour of small text and photo changes each month. That might be new opening hours, a different price, a fresh photo or a changed phone number.
A small change means updating words, photos, prices, opening hours, menus or staff details on pages that already exist. New pages or features are quoted separately. An unused hour doesn't carry over to the next month. Beyond the hour, changes are quoted as a fixed price before we start.
Month to month, with no lock-in
Care plans are month to month. There's no long contract to sign. If you decide to leave, give us one month's notice. Your site stays up during that month, and before it ends we send you a zip file of your full website, plus your domain's transfer code, so you can take both anywhere.
If payments stop, we give you 30 days' notice. Before hosting stops, we send you the same zip file and transfer code.
What if I don't take a care plan?
A care plan is how we host your site, so if you don't take one, we don't host it. When your site launches, we hand over the finished site files, and those jobs fall to you. You would need to arrange hosting, security, updates and backups yourself, and pay your own domain renewal. Some people are happy to do that. Others prefer to have it done for them, because these jobs are easy to forget until something stops working.
Which one suits me?
- Essential suits a site that rarely changes, where you mainly want it kept online, up to date and backed up.
- Plus suits a business whose details change from time to time and who would rather send us an email than do it themselves.
You'll know the cost before any work starts.
Who owns the website?
You do. Once it's paid for, the website is yours, and the domain is in your name from day one. A care plan is a service we provide to look after it. It doesn't change who owns it.
Want a clear price?
Send us your ideas, however rough, and we'll come back with a straight answer. Quotes are free, with no obligation.