Questions and answers

Websites start from €450 + VAT for a One page site, from €900 + VAT for Starter (up to 5 pages), from €2,000 + VAT for Business (around 10 pages) and from €2,500 + VAT for an Online shop. Custom software is priced by quote. The exact price depends on what you need, and you'll know it before any work starts.

One page with your key information, up to 6 photos and one round of changes. It works on every screen and is set up for Google.

Up to 5 pages, with design, a site that works on every screen, search set-up and launch.

Around 10 pages, with a blog and contact forms. It includes everything in Starter.

Everything in Business, plus the ability to sell online, with products, payments and orders.

Yes. We agree a fixed price before we start. If you ask for extras after the quote is agreed, we give you a fixed price for them before we start.

No. Our prices are shown + VAT, and we add VAT at 23% to all prices, for every customer, wherever they are. For example, €900 + VAT comes to €1,107 with VAT at 23%.

Yes. We take a 50% deposit to start, and the other 50% on launch, before the site goes live. You pay by bank transfer. Care plans are billed monthly, from the month your site goes live.

Yes. Every website we build is made to work on phones, tablets and computers.

We set your site up properly for Google, so customers searching for what you do can find you. Nobody can promise a particular place in the search results, so we don't.

Typical times are:

• One page: about 1 week
• Starter: 2 to 3 weeks
• Business: 4 to 6 weeks
• Online shop: 6 to 8 weeks
• Custom software: the timescale is agreed in the quote

These times count from when we have your words and photos.

We only take on as much work as we can do well. If we're busy, we'll tell you the earliest start date before you commit, so your project isn't held up by someone else's.

The main things are your words (what each page should say) and your photos, because the times above count from when we have them. It also helps to tell us what your business does and what you'd like the site to do. If you already have a website or a domain, tell us the address.

Send us whatever you have, even rough notes. We tidy it up and lay it out for you, and that's included. If you'd like us to write everything from scratch, that's an extra, quoted as a fixed price before we start.

If you have no photos, we use good free-to-use stock photos, and that's included too. If you'd like professional photography, we can arrange it, and you pay the photographer.

No. We explain everything in plain English, and we build and look after the technical side.

You do. Once it's paid for, the website is yours.

You do. Your domain is registered in your own name from day one, so you know it's yours. Either we register it for you with you as the holder, or you buy it yourself. Registering the domain is the first step on day one of a job.

For a .ie domain, the registry may ask you for one document, such as a bank statement with an Irish address. You send it to them directly. We do this at the start, so nothing is held up later. A .com domain has no checks.

A domain costs about €15 to €30 a year. With a care plan, the domain is included. Without one, you pay your own domain renewal.

There are two plans. Essential is €39 a month + VAT: hosting, your domain, security, updates and backups, all looked after. Plus is €79 a month + VAT: everything in Essential, plus up to an hour of small text and photo changes each month.

Updating words, photos, prices, opening hours, menus or staff details on pages that already exist. New pages or features are quoted separately. An unused hour doesn't carry over to the next month. Beyond the hour, changes are quoted as a fixed price before we start.

No. A care plan is how we host your site, so if you don't take one, we don't host it. When your site launches, we hand over the finished site files. You host it wherever you like, and you pay your own domain renewal.

No lock-in. Care plans are month to month, and you can cancel with one month's notice.

You can. Give us one month's notice. Your site stays up during that month, and before it ends we send you a zip file of your full website, plus your domain's transfer code, so you can take both anywhere.

We give you 30 days' notice. Before hosting stops, we send you the same zip file of your full website and your domain's transfer code.

Yes. On the Plus care plan, up to an hour of small changes each month is included, and you use that hour first. On Essential, with no care plan, or for bigger changes on any plan, we quote a fixed price before we start.

We share a private draft so you can try your site before anything goes live. The rounds of changes included are:

• One page: 1 round
• Starter: 2 rounds
• Business: 2 rounds
• Online shop: 3 rounds

A round means you send all your changes together and we make them in one go. More rounds are quoted as a fixed price before we start.

Yes. Tell us the address and what you'd like to be different, and we'll quote for a new version.

Yes. We start with a website check, at a fixed €120 + VAT. Afterwards you get a plain answer: either the site goes onto a care plan as it is (any fixing is quoted first), or a rebuild is better value, and we give you a quote for it. If the check quickly shows the site isn't worth keeping, the €120 is taken off the price of the rebuild.

Yes. An Online shop starts from €2,500 + VAT and includes products, payments and orders, plus everything in Business.

Payments are taken through Stripe, which handles cards, including Apple Pay and Google Pay. You open the Stripe account in your own name, so the money goes straight to you, never through us, and we connect it to your shop. Stripe's own fees apply: see Stripe's pricing page (opens in a new tab).

Booking systems, customer accounts, admin tools and more. It's priced by quote, and the timescale is agreed in the quote.

VenueSpotter is one we built and run ourselves: a public website, an admin system and a weekly data service that finds new pubs, restaurants and cafés across the UK. You can visit VenueSpotter (opens in a new tab).

No. We're based in Newcastle West, Co. Limerick, and we work with businesses all over Ireland and the UK, by email and online. See the areas we cover.

Yes. Quotes are free, with no obligation.

Email us at [email protected] with what your business does and what you'd like, however rough. We'll set up a quick brainstorm and come back with a clear price. Once you're happy with the price, we build it, share a private draft, and go live when you're ready.